FAQ

Can't find the answer to your question? Contact us!

Where is the guesthouse located?

Our Guesthouse is ideally located between the nearby Montagne de Reims : its forest, small villages and winegrowers and the city of Reims: its cathedral and famous Champagne Houses whose underground wine cellars stretch for miles

How many rooms are there?

The house has 5 bedrooms ranging from 16 to 24m², each with its own bathroom with shower, sink, and toilet. Two bedrooms, "Fusion of materials" and "Champagne & cinema" allow for the addition of a 90x200cm bed

What equipment is provided?

  • Queen size bed (160 X 200 cm) or King size (180 X 200 cm)
  • Shower room with shower and toilet
  • Towels and bed linen
  • Duvet and 4 pillows (2 firm and 2 soft)
  • Shower gel, shampoo and soap
  • Hairdryer
  • Towel dryer
  • Blackout curtains
  • Kettle - Tea - Infusion
  • Smart TV with Flat-screen 4K/UHD
  • Unlimited WiFi
  • Air conditioning
  • Iron and ironing board on request

Is breakfast included ?

Yes, the price shown always includes breakfast.

Is there a catering service?

We offer cold meal platters such as charcuterie and cheese tray, and picnic baskets available by reservation 48 hours in advance. A set menu dinner can be arranged for groups of 6 or more, subject to availability.

Are pets allowed?

No, animal are not allowed.

How to book a stay?

Via the website, by phone, email, or WhatsApp. Note that direct bookings allow you to benefit from the best rate all year round.

What payment methods are accepted?

Cash, bank card, ANCV holiday vouchers and ANCV Connect. For all payments with holiday vouchers, please contact us to confirm your stay. It is possible to combine payment methods.

Do we have to pay when booking?

A 30% deposit of the total cost of your stay is required upon booking. The balance is payable via the online customer interface (maximum 7 days before your arrival date).

What are the arrival and departure times?

Arrival between 5pm and 8pm. Departures are before 11am. If you are unable to arrive during these times, please contact us

What are the cancellation conditions?

  • Any cancelation must be confirmed in writing
  • Up to 7 days before arrival date: postponement of the stay free of charge or free cancellation
  • Less than 7 days or no show or shortened stay: 100% of the total amount of the stay whatever the reason for cancellation

Is there a pool at the guesthouse?

We have a very large outdoor swimming pool unheated, open from 10 am to 8 pm, depending on the season. This is generally from May until the end of September, but this period may change depending on the weather

Are there any massage services available?

Yes, wellness massages are performed in your room by a certified practitioner. Sessions must be booked in advance and are subject to availability.

Can we rent bicycles on site?

Yes, we offer 4 electric bikes for hire for the whole day (46 euros per day per bike). We also have a partner if you need additional bicycles

Are there any gift vouchers or gift cards available?

Yes, and they are valid for 2 years, customizable, and available all year round

Is there a parking?

Yes, free secure parking is available on on the premises

What activities are available nearby?

Champagne cellars tours (large houses | winegrowers | cooperatives), walks in the Montagne de Reims, hikes and bike rides, tastings of local products, discovery of Reims, Epernay and their heritage

Direct booking


© La Ressourçante 2025